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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark T.

Mark T.

June 18, 2024

5  out of  5
rating by Mark T.
"Everytime I go in, or call, to pay my bill. I'm always greeted in such a professional and kind manner. Jessica at the front desk, is so kind and professional. She's awesome. It's always such a breeze when paying my insurance with her helping."
We responded:
"Thank you so much for your 5-star review, Mark! We are glad to hear Jessica was able to help you. We greatly appreciate your business!"
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Judy Feras

May 24, 2024

5  out of  5
rating by Judy Feras
"very thankful💗"
We responded:
"We appreciate the rating, and we are very thankful for YOU! "
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Marly Maged

May 18, 2024

5  out of  5
rating by Marly Maged
"Great service! Would recommend!"
We responded:
"Thank you so much for your review! :)"
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Malak Zaher

May 17, 2024

5  out of  5
rating by Malak Zaher
"I highly recommend this service. The team was very helpful and I was very satisfied with my experience"
We responded:
"Thank you so much for your feedback. We are so happy our team was able to help. "
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Somaya Kilany

May 17, 2024

5  out of  5
rating by Somaya Kilany
"excellent customer service💯"
We responded:
"That's what we aim for! :) Thank you for your feedback!"
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Ali Elshehawey

May 16, 2024

5  out of  5
rating by Ali Elshehawey
"To be honest the service is very good. The staff is very nice and were able to help me."
We responded:
"Thank you for letting us know about your experience. We are happy to help! :)"
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menna khaled

May 16, 2024

5  out of  5
rating by menna khaled
"Very good service. Their staff is not only friendly but also highly skilled and helpful."
We responded:
"Thank you so much for your review! We're thrilled you had a good experience with us. "
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Aley Ebrahim

May 16, 2024

5  out of  5
rating by Aley Ebrahim
"amazing service"
We responded:
"Thank you for your positive review! "
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Dana Helmy

May 16, 2024

4  out of  5
rating by Dana Helmy
"Truly an amazing experience! 10/10 customer service & support super friendly staff & everything was exactly to my liking. I highly recommend!!!"
We responded:
"We value your feedback and we're so happy you had an amazing experience. Thank you!"
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Ahmed Gharib

May 16, 2024

5  out of  5
rating by Ahmed Gharib
"Excellent service!"
We responded:
"Thanks so much for your feedback and 5-star rating!"
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Shalati

May 16, 2024

5  out of  5
rating by Shalati
"Very good"
We responded:
"We appreciate your business! Thank you!"
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yassin walid

May 16, 2024

5  out of  5
rating by yassin walid
"It was a 10/10 service highly recommended"
We responded:
"Wow! Thanks for sharing your experience. We appreciate your business!"
Profile photo of Alex Wegz

Alex Wegz

May 16, 2024

5  out of  5
rating by Alex Wegz
"I am extremely satisfied with the customer support service. The team was responsive, knowledgeable, and resolved my issue quickly and efficiently. Their professionalism and dedication to helping customers is commendable."
We responded:
"We're so happy you had great experience with us. We aim to provide quality service. Thank you for the review and your business!"
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Adam Masry

May 16, 2024

5  out of  5
rating by Adam Masry
"It was a very good experience, every one in the office was very helpful and whenever I had any problems they did there best to make sure I was 100% satisfied!"
We responded:
"Thank you for your 5-star review! We're so happy to hear you enjoyed your experience with us. :)"
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Rex Austin

February 28, 2024

5  out of  5
rating by Rex Austin
"Great service and always there when you need anything. Have had my business insurance with them for years, and wouldn't think of going anywhere else. They are the best!"
We responded:
"Thank you for your review! We love knowing you've had a great experience and we're so appreciate your business. Thank you for choosing Greg Baker State Farm!"
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Southern Magnolia Dentistry

February 20, 2024

5  out of  5
rating by Southern Magnolia Dentistry
"Southern Magnolia Dentistry couldn’t ask for a better agent! Go to Greg Baker for all of your insurance needs!!"
We responded:
"Thank you so much for your review and for choosing Greg Baker State Farm in Alexandria, LA. We love doing business with you! :)"
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Mo Hoyal

December 1, 2023

5  out of  5
rating by Mo Hoyal
"The State Farm Insurance Company in Alexandria, LA, on Masonic Drive, deserves a 5 star rating for their excellence in service, but most of all, the staff are the kindest and most patient people I've ever had the pleasure of being a customer to. Thank all of you who treat me like family! Mo Hoyal Very satisfied customer!"
We responded:
"Wow! Thank you for taking the time to describe your positive experience and for giving us a 5-star review. We're so grateful for your kind words and your business. This made our day! "
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Hooty Hues

October 6, 2023

5  out of  5
rating by Hooty Hues
"Very friendly staff and great customer service. Greg Baker and his team were able to help me with all of my insurance needs. 10/10 would recommend!"
We responded:
"We loved that we able to help. Thank you so much for your review!"
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orchid babe

August 23, 2023

5  out of  5
rating by orchid babe
"Friendly prompt service locally owned"
We responded:
"Thank you so much for your kind review! "
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Charles Linzay

July 5, 2023

5  out of  5
rating by Charles Linzay
"Greg Baker, Manager and Flo, Office Manager of State Farm Insurance at the Alexandria, Louisiana location, have been our family Homeowner and Auto Insurance providers for over many years. During recent changes, with a passing in our family, Greg & Flo have been available to assist us in these challenging times with giving us helpful insurance information & documentation on our coverage on our home and automobiles under policies with State Farm. Their reaching out to us & being there for us, with any concerns we may have, we have certainly appreciated their kindness. I would highly recommend Greg and Flo and the Office Team they lead in covering homeowners and automobile insurance or their knowledge in other areas of legal assistance they provide as well. In appreciation, Charles Linzay & Family 07/5/2023"
We responded:
"We appreciate your kind review of our office. It is in those times when families are experiencing a loss that we want to make sure we are available to help make the process as smooth as possible. We appreciate your many years of loyalty."
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Wilson Hatcher

May 2, 2023

2  out of  5
rating by Wilson Hatcher
"I moved from Texas to Louisiana. I had State Farm Insurance.The rates in LouisianaAre three times that of Texas. The office staff could not give a good reason why the rates went up so much. I was told Mr Baker would call he never did"
We responded:
"Wilson, thank you for the review. Unfortunately, when it comes to rates that is something that is controlled by the corporate office, not the individual agent. If you do have any questions, please feel free to give us a call!"
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Shantell Rachal

February 21, 2022

5  out of  5
rating by Shantell Rachal
"Cooper was very nice and helpful with everything I ask him about or to do.. State Farm is a great insurance company and I'm satisfied with them.."
We responded:
"We greatly appreciate your feedback, Shantell. We're so glad that Cooper was able to help you with your insurance needs. Thank you so much for choosing Greg Baker State Farm in Alexandria, LA. Come back and see us!"
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Diana Brooks

January 27, 2022

5  out of  5
rating by Diana Brooks
"Cooper Anderson was very helpful and detailed. He took his time to make sure I had the correct insurance I needed."
We responded:
"We are glad to hear Cooper was helpful and detailed regarding your insurance needs. Hope you can stop by our office in Alexandria sometime and meet Cooper as well as the Greg Baker State Farm Team."
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Erica Wright

January 26, 2022

5  out of  5
rating by Erica Wright
"I have had a great experience and Mrs. Kristen she has helped me a whole lot with my auto insurance on both vehicles and also renters insurance"
We responded:
"Happy to hear your experience with your car insurance was good. Kristen is really doing a great job with helping our clients meet all their vehicle and home insurance needs."
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Amie A

December 23, 2021

5  out of  5
rating by Amie A
"Cooper is an awesome guy to deal with. I am grateful for all his patience and help!"
We responded:
"We agree that Cooper is a great State Farm team member. Glad he was able to help you with all insurance needs. Your kind words regarding Cooper are appreciated. When in Alexandria, don't forget to stop by our State Farm office and visit with us."